Terms and Conditions

By registering, the customer makes a binding offer to WT Safaris, as the safari operator, to conclude a safari contract. Registration can be made in writing, verbally or by telephone.

The registration is made by the person registering also on behalf of all participants listed in the registration. The contract is concluded upon acceptance by WT Safaris as the safari operator.

WT Safaris will issue a booking confirmation to the customer after receiving the deposit.

Upon conclusion of the contract and issuance of the invoice, a deposit of 50% of the safari price is due. The deposit will be credited towards the safari price.

The remaining safari price is due four weeks before departure. For short-notice bookings made less than four weeks before the start of the safari, the entire safari price is due immediately.

The scope of all services is exclusively defined by the service description provided by WT Safaris, together with the corresponding safari confirmation and taking into account the information in the currently valid brochure.

Any supplementary agreements must be in writing and expressly confirmed by WT Safaris.

Deviations of individual safari services from the agreed content of the safari contract that become necessary after conclusion of the contract and that are not brought about by WT Safaris in bad faith are permitted, provided they are not significant and do not affect the overall character of the booked safari.

This applies in particular where official measures or weather conditions in the countries visited make changes to the safari itinerary necessary.

In the event of price increases by service providers after conclusion of the contract, WT Safaris is entitled to pass these increases on to the traveler. The safari operator must inform the safari participant of such price changes without delay.

If the price increase exceeds ten percent, the participant may withdraw from the travel contract by written declaration within two weeks of notification.

The traveler may cancel the safari at any time. The date on which WT Safaris receives the written cancellation notice is decisive. A rebooking is considered a cancellation followed by a new booking.

The following flat-rate cancellation fees apply:

• Up to 45 days before the start of the safari: 10% of the safari price.
• From 44 to 30 days before safari departure: 40% of the safari price.
• From 29 to 8 days before safari departure: 70% of the safari price.
• From 7 days before safari departure: 100% of the safari price.
• Failure to appear for safari departure is treated as cancellation on the departure day, and 100% of the safari price is due.

If the canceling traveler provides a replacement traveler, no cancellation fees will be charged.

If the traveler terminates the safari prematurely, no refund will be issued for unused services. The traveler is responsible for their onward or return travel.

If the traveler does not use individual safari services due to early return or other compelling reasons, WT Safaris will endeavor to obtain a refund of saved expenses from the service providers.

This obligation does not apply where the services concerned are entirely insignificant or where statutory or official regulations prevent reimbursement.

WT Safaris may cancel the safari contract up to three weeks before the start of the safari if the minimum number of participants stated in the safari brochure is not reached.

In this case, the amount paid will be refunded less a 10% processing fee. No further claims exist.

If the safari is significantly hindered, endangered or impaired as a result of force majeure, including war, civil unrest, natural disasters, epidemics or similar circumstances that were unforeseeable when the contract was concluded, both the traveler and WT Safaris may cancel the safari contract.

WT Safaris will refund the amount paid without delay, but may demand reasonable compensation for services already rendered and services still required to complete the safari.

If cancellation occurs after the safari has begun, WT Safaris is obligated to take the necessary measures, particularly to transport travelers back where this was contractually agreed.

Additional return transport costs will be borne proportionally by both parties. The traveler will bear any other additional costs.

WT Safaris is liable, within the scope of the due diligence of a prudent businessperson, for the conscientious preparation and execution of the safari, the selection and supervision of service providers, the accuracy of the service description and the proper provision of contractually agreed safari services in accordance with local and national customs.

WT Safaris is not liable for risks arising from the inherent nature of an adventure safari. This risk is borne by the traveler.

Liability is excluded for accidents that may occur in aviation, while using local land or water transport, or while using the traveler’s own off-road vehicles.

This also applies to activities such as hiking, mountain climbing, excursions and attacks by people or animals of any kind.

WT Safaris is not liable for disadvantages caused by defective vehicles and resulting route changes, schedule changes, arbitrary actions by local authorities, fuel or supply problems, or other force majeure events beyond the control of WT Safaris.

WT Safaris accepts no liability for service disruptions connected with third-party services that are merely brokered, such as sightseeing tours or excursions, and identified as such in safari descriptions.

Where transportation is provided through scheduled services and a corresponding ticket is issued, WT Safaris acts only as an intermediary. WT Safaris is therefore not liable for delays, accidents, cancellations or resulting additional costs.

WT Safaris cannot be held liable for damage to or loss of personal equipment, including photographic or filming equipment, caused by theft or extreme conditions such as sand, dust, high humidity or long journeys over difficult terrain.

The traveler is obligated to do everything reasonably possible to help resolve service disruptions and minimize resulting damage.

In particular, the traveler must notify WT Safaris immediately of any complaint. WT Safaris will, where possible, provide a remedy or acknowledge claims for price reduction or compensation.

If the traveler fails to comply with these obligations, the traveler is not entitled to a price reduction.

Claims for non-performance or improper performance of safari services must be submitted in writing to WT Safaris within one month after the contractually agreed end of the safari.

All claims arising from the safari travel contract expire six months after the contractually agreed end of the safari. Claims arising from tort, personal injury or death expire three years after the end of the safari.

The assignment of any traveler claims, regardless of their legal basis, to third parties, including spouses, is excluded. The traveler is likewise prohibited from asserting such claims in court in their own name.

The traveler is responsible for complying with all passport, visa, customs, currency and health regulations.

Any disadvantages arising from non-compliance with these regulations are the responsibility of the traveler, even if official regulations have changed after booking.

The invalidity of individual provisions of the safari travel contract does not render the entire safari travel contract invalid.

WT Safaris is the organizer. The place of jurisdiction for legal action against WT Safaris is its registered office.

For legal action against the traveler, the place of jurisdiction is the traveler’s place of residence.